SUPPORT

ASSISTANCE

Email:freesoldier88@gmail.com
Call us:1(740)6753-202
Skype:freesoldier88@outlook.com
Facebook:officalfreesoldier
INS:officalfreesoldier
Please get in touch about any issues you’re having, and we’ll try our best to respond within 24 hours. 
Mon-Fri 8:30am-6:00pm (PST)

Warranty

Free Soldier provide 30-day returns policy and Items may not be worn or washed. You may return merchandise to free soldier Tactical within 30 days upon the receipt of your product. Free soldier will only honor returns your orders placed directly by our site.  Refunds will be applied to original credit card used at the time of purchase or through PayPal. Taxes, duties and fees (including shipping fees) are non-refundable. Additionally, please note that return postage will not be covered or reimbursed and will be deducted from your final credit.

Shipping

If you choose buy on our site and shipping will be responsible by our side and atfer you ordered and we will send you tracking information to you email within 3days.
If you choose to buy on amazon and amaozn will send by FBA but some of products maybe send directly by our local warehouse so specific order address will be confirmed after you ordered and we will inform you by email.

Returns

When you look through our site and you can see add to cart button and view on amazon so if you through our site to amazon and AMAZON will refund all to you, but if you buy in our site and we arrange return after received you email and contact email address is freesoldier88@gmail.com.

Payment

Pay on our site and payment method is acceptable or pay directly on amazon. 

Customer Service

Thank you for you purchase ! Any concerns with our products, pls contact us by email and we will reply you within 24 hours.

FAQ

1.The goods arrived with damage or wrong color and size how I an get a compensation?

PLS send us Return Request and we will provide you witha replacement or refund.

2.Whom I contact for a return?

If your order through buy on amazon and pls contact Amazon Buyer Support.
If you buy on site, pls contact us by email(freesoldier88@gmail.com)and we will provide you shipping label and address for a returned items.

3.I am not satisfied with your delivery time?

Delivery time can not be controlled sometimes and we apologies for it and we will offer you gift card in your next order.

 

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